Return Policy

Last updated: August 6, 2026

30-Day Money-Back Guarantee

If you're not satisfied with your SonaSleep™ purchase, you have 30 days from the date of delivery to request a full refund — no return required. You do not need to ship the product back.

This guarantee applies to every order, including purchases made at sale or promotional prices and bundle purchases.

How to Request a Refund

To initiate a refund, contact us at sonasleepsupport@gmail.com with your order number. We'll handle everything from there.

Refund Processing

Once your refund is approved, it will be processed back to your original payment method within 5–10 business days, depending on your bank or card issuer.

Damaged or Defective Items

If you received a damaged or defective product — regardless of whether it was purchased at a discount — please contact us immediately at sonasleepsupport@gmail.com with a photo of the issue. We'll send a replacement or issue a store credit at our discretion.

Contact Us

For any questions about our return or refund policy, contact us at sonasleepsupport@gmail.com. We typically respond within 24 hours.